Returns & Exchanges

At Katz Gluten Free, we stand behind the quality of our delicious baked goods and want you to be completely satisfied with every bite. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure your gluten-free experience is nothing short of excellent.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your package and products to ensure everything arrived in perfect condition and matches your order details.

• 2.
  Contact Customer Support

  If you experience any issues with quality or delivery, reach out to us within 14 days of receipt with your order number and a brief description of the problem.

• 3.
  Provide Documentation

  To help us improve and process your claim faster, please include clear photos of any damaged packaging or product concerns in your communication.

• 4.
  Receive Resolution

  Once reviewed, we will issue a replacement or a store credit for the value of the items to ensure you can continue enjoying your favorite allergen-friendly treats.